Onboarding
Introduction to Case Manager (CM) Operations
As part of the onboarding journey, Feedzai or an SI partner will run a Risk Strategy Workshop to plan the activation. This course is focused on the TFB Fraud approach, but the concept can be adapted for other use cases.
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Audience:
This course is designed for Feedzaians & SI Partners.
Prerequisites:
Participants should have access to Feedzai documentation, especially TFB solution document.F A basic understanding of risk management and experience in client-facing roles are recommended.
Duration:
Online training: 45 min