Welcome to
Feedzai Training

Your gateway to maximizing the potential of our solutions!
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Frequently Asked Questions

What is the Feedzai Training?

Feedzai Training is our product training Learning Management System (LMS).  The courses are designed to give Feedzai’s clients the knowledge, experience, and confidence to use the products independently without relying on Feedzai experts. 

How do I use Feedzai Training?

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How can I determine the most suitable courses for me?

Our Feedzai Training Catalog is designed to assist you in selecting the appropriate courses tailored to your role and the specific solutions you are working with.

What is the Feedzai Training process?

Access to Feedzai
Training

Learners will receive an invitation email explaining how to access the training platform and our training process.

Online self-paced courses + gather questions

Learners complete the online training and gather any questions you’d like to discuss further. 
When the group has completed the training and compiled all questions, you can contact training@feedzai.com to schedule a Q&A session with an instructor. Please note that you can only contact the instructor after the group has completed the training program.

Q&A Sessions
(Instructor Led Training)

The Q&A session is only available when the group has completed the online self-paced training and submitted specific questions for discussion.

Why do you do it like this?

  • Participants can learn at their own unique pace;
  • Proper guidance provides a better learning experience;
  • Basic knowledge is assured before scheduling a Q&A session with an instructor;
  • Gathering questions before Q&A sessions enables instructors to better prepare;
  • Submitting questions early ensures Q&A sessions are more productive for both learners and instructors;
  • Assure Feedzai receives all necessary feedback to be able to continuously improve.

What kind of content can I find at Feedzai Training?

The comprehensive product training includes instructional videos, quizzes, exercises, webinars, and much more, all tailored to develop an in-depth understanding of Feedzai’s products and technology solutions.

Where can I watch the Feedzai Training courses?

All training content can be viewed on desktop, mobile device, or tablets.

How can I access Feedzai Training?

Please reach out to your Feedzai contact to give you access to our training platform.

How can I access Feedzai Training via SSO?

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Feedzai Training empowers customers to understand and use our products successfully and seamlessly. 

Self-paced learning paths

We provide targeted online training through our learning management system (LMS). These learning paths are designed to teach the skills needed by our key users (Analysts, Managers, Data Scientists, and DevOps teams).

Comprehensive documentation

We provide complete product documentation with detailed guidance and references to use the Solution.

Supplemental live training sessions

At critical points in your learning journey, we will conduct live sessions to reinforce the self-paced training, add clarifications, and help troubleshoot strategy and best practices.